Shipping policy

Shipping Policy

Thank you for shopping with ROUTINE HIGH MAINTENANCE. This Shipping Policy explains how and when your order will be processed and delivered.

Order Processing

Orders are processed within [CLIENT TO CONFIRM: e.g., 1-3 business days] after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email with tracking information once your order ships.

Shipping Destinations

We currently ship to [CLIENT TO CONFIRM: e.g., all 50 U.S. states]. [CLIENT TO CONFIRM: whether international shipping is offered.]

Shipping Methods and Rates

Shipping rates are calculated at checkout based on your location and the shipping method selected. [CLIENT TO CONFIRM: available carriers and service levels, e.g., standard and expedited.] [CLIENT TO CONFIRM: free-shipping threshold, if any, e.g., free standard shipping on orders over $X.]

Estimated Delivery Times

Estimated delivery times after dispatch are [CLIENT TO CONFIRM: e.g., 3-7 business days for standard shipping]. Delivery times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to [CLIENT TO CONFIRM: e.g., 24-48 hours] for tracking information to update.

Lost, Stolen, or Damaged Packages

ROUTINE HIGH MAINTENANCE is not responsible for packages lost or stolen after they are marked as delivered by the carrier. If your order arrives damaged, please contact us within [CLIENT TO CONFIRM: e.g., 7 days] of delivery at yrhm@protonmail.com with photos, and we will work with you to resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at yrhm@protonmail.com and we will do our best to update it before dispatch.

Questions

For any questions about shipping, please contact us at yrhm@protonmail.com.